Job at Emirates Integrated Telecommunications Company (du), Dubai September 2016

Job at Emirates Integrated Telecommunications Company (du), Dubai September 2016: The Emirates Integrated Telecommunications Company (EITC) is a telecom operator in the United Arab Emirates. Although Emirates Integrated Telecommunications Company is its legal name, it was commercially rebranded as du in February 2006. Du’s official name is Emirates Integrated Telecommunications Company (EITC). It was commercially branded as du in February 2006. The company had 4.5 million subscribers as of the end of March 2011.


Emirates Integrated Telecommunications Company (du) is currently seeking a qualified candidate for the following position:



Junior Analyst - Quality Service Assurance
Qualifications:
  • Minimum Higher Secondary Diploma or Bachelor’s degree
  • At least 3 years of experience with at least 1-2 years preferably in a telecommunications/ contact center services related working environment 
  • Quality Assurance experience an advantage
  • Understanding of Telecommunication product and service knowledge
  • Good written and verbal communication skills in English
  • Attention to detail, documentation and procedural adherence
  • High standard of personal motivation and initiative
  • Ability to respond positively to working within a high-pressure environment
  • Knowledge of Call centre technologies i.e. IPCC, CISCO, Avaya, Lucent, Nortel etc
  • Fair knowledge of Microsoft Visio
  • Extensive knowledge of Microsoft Office with advanced Excel and Access knowledge for analysis


Apply online: Click Here
Company Name: Emirates Integrated Telecommunications Company (du)
Job Position: Quality Service Assurance
Job Location: Dubai, UAE


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